For the purposes of the General Data Protection Regulation ("GDPR") and UK data protection laws, the controller is AA Accountants of 43 Berkeley Square, London W1J 5FJ, United Kingdom.
About this document
How we collect your information
We may collect your personal data by means of a form on our website or by telephone, email, fax, or post. We may collect this data in the following ways:
The types of information we collect
We may collect the following types of personal information about you:
Why we use personal data
We use your personal data in order to enable us to deliver and charge for services we provide and in order to prepare financial accounts, tax returns, payroll details in accordance with our letter of engagement, including the provision of administrative support and ad hoc advice how to run your business. For the purposes of the General Data Protection Regulation ("GDPR") and UK data protection laws, when processing your personal data we are relying on the legal basis of:
The information we collect and process is required for us to be able to perform our contractual obligations and receive payment from you for the services we provide. Should you fail to provide this information, we would not be able to deliver under the terms of our contract with you.
Sharing your information with others
We do not sell your personal data. We may share your personal data with another party, including tax authorities (as per the authorisation you gave for a particular type of tax), a software vendor (who is providing us with software or technical support), an IT support business (who is providing us with IT support), or a firm of other accountants (who is working on your behalf), so long as we are able to determine that the other party is acting on your behalf. We may also share your personal data with our card payment services provider to enable us to take payment from you by debit or credit card.
How long your information is kept
We keep your personal data only for as long as necessary usually this a period of 7 years as required by law. We keep your contact information until we consider there is no need to provide service or until you request it to be erased. We keep your payment information for no longer than 18 months.
Under certain circumstances, by law you have the right to:
Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply. Further details regarding these rights can be found on the Information Commissioner’s Office website:
Contact and complaints
If you are not satisfied with how we are processing your personal data, you can make a complaint to the Information Commissioner. You can find out more about your rights under applicable data protection laws from the Information Commissioner’s Office website: